Dear Craig,
The maximum number of guest per room is 4, despite the age of the 5th guest. You will need to reserve 2 rooms for your family of 5.
Best Regards,
Victor
Customer Service Rep
Dear customer,
This tour offers a hotel upgrade for 2 nights while in Las Vegas.
While the other tour (2-232) offers our standard hoetls.
Best Regards,
Andy
Customer Service Rep
Dear Marva,
The buses used are not equipped with a wheelchair lift. Guest must be able to board on and off the bus on their own.
Customers are allowed to travel with a fold able wheelchair, which would be kept in a compartment underneath the bus.
Best Regards,
Alex
Customer Service Rep
Dear Robyn,
We offer drop off at LAX or we can also arrange drop off at the locations used for pick up.
Please refer to the "Meeting Points" section on our website, located below the itinerary for more information.
Best Regards,
Enny
Customer Service Rep
Hi,
We are interested by the Grand Canyon West Rim Airplane Tour from Las Vegas. We will be there in september and will stay at the Tuscany Hotel on Flamingo road. I would like to know if you pick-up is possible at this hotel or where is the closest pick-up hotel or meeting point?
Thanks,
Raymond
Dear Raymond,
We do provide pickup service from the Tuscany Hotel. Pickup time is subject to the flight time and will be provided once the reservation is confirmed.
Best Regards,
Enny
Customer Service Rep
My family plan to take this tour to South Rim of Grand Canyon on June 27, 2015. Our hotel is Excalibur at 3850 Las Vegas Boulevard South, Las Vegas Strip, Las Vegas, NV 89109, USA. Please advise us with your schedule on this day and kindly let us know if you can pick us up here. We get 3 people. Thank you
Dear Huong Quan,
Thank you for your inquiry.
We can arrange pickups out of major Las Vegas hotels, including the Excalibur.
When making a reservation, please leave us the name and address of the hotel you will be staying in, in the comment section. With the provided information we will be able to confirm your pick up time and location.
Alternate pick up locations might be arranged in cases of road closures and traffic conditions.
Best Regards,
David
Customer Service Rep
Dear Nang,
This tour offers complimentary pick up and drop off from major hotels in the Las Vegas area.
Depending on the location of your hotel, pick up can be from 6:00 am - 7:00am, with the tour starting around 7:30 am.
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep
I am sorry but you haven't answered by 2nd question. We won't need an airport transfer on the 1st day because we are planning to arrive San Francisco earlier. What is the process of check-in or meeting the tour guide on the 1st day. Where will be a meeting point, & around at what time?
Regards
Dear Loan,
Per the previous post, on day 1 you may either self transfer to the first nights hotel or join the tour at the airport. There is not one location as this day we are picking up customers based off the flight information they provided.
If you decide to join at the airport you will need to provide us with your desired pick up time, we will then assign a meeting point.
If you decide to self transfer, we will make the necessary arrangements. Check-in is after 3:00 pm.
Best Regards,
Alex
Customer Service Rep